Frequently Asked Questions
Everything you need to know about your ODDLI experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally take between 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or following the specific 'Fit Note' provided in the description.
Are your materials sustainably sourced?
Yes, ODDLI is committed to conscious fashion. We prioritize deadstock fabrics, organic cotton, and recycled fibers to minimize our environmental footprint while maintaining premium quality.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team via live chat or email.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and local customs regulations.